Renewed modular carpet guarantee

At Uplyfted, we take pride in providing our customers with renewed modular carpets. These carpets come from reputable manufacturers who generally provide a 15-year guarantee on their products. Since these products have been previously used for an average of 5 to 7 years, we want to ensure our customers receive the remaining equivalent years of guaranteed use, as indicated by the manufacturers.

 

Therefore, we are pleased to offer the following Uplyfted Modular Carpet Guarantee: We commit to covering each tile for a minimum of 8 years from the date of purchase, based on the tile’s original 15-year manufacturer guarantee. This ensures that customers receive the full benefit of the remaining guarantee period, taking into consideration the average prior usage.

 

Coverage: This guarantee covers any material or manufacturing defects that may result in the premature wearing or damage of the modular carpets within the specified guarantee period.

Replacement or Repair: Should customers encounter any defects covered by this guarantee, Uplyfted will, at its sole discretion, either replace the affected modular carpets or provide the necessary repairs free of charge.

Limitations: This guarantee does not cover damage caused by improper installation not carried out by Uplyfted, misuse, neglect, excessive wear and tear, or damage caused by external factors such as water, fire, or chemicals.

Claim Process: To initiate a claim under this guarantee, please contact our customer support team with the original proof of purchase, a description of the issue, and any relevant photographs. Our team will assess the claim and guide through the necessary steps for resolution.

Transferability: This guarantee is non-transferable and applies only to the original purchaser of the modular carpets.

Modifications: Uplyfted reserves the right to modify this guarantee without prior notice. Any changes will not affect the guarantee terms applicable at the time of your purchase.