Replacement or Repair: Should customers encounter any defects covered by this guarantee, Uplyfted will, at its sole discretion, either replace the affected carpet tiles or provide the necessary repairs free of charge.
Limitations: This guarantee does not cover damage caused by improper installation not carried out by Uplyfted, misuse, neglect, excessive wear and tear, or damage caused by external factors such as water, fire, or chemicals.
Claim Process: To initiate a claim under this guarantee, please contact our customer support team with the original proof of purchase, a description of the issue, and any relevant photographs. Our team will assess the claim and guide through the necessary steps for resolution.
Transferability: This guarantee is non-transferable and applies only to the original purchaser of the carpet tiles.
Modifications: Uplyfted reserves the right to modify this guarantee without prior notice. Any changes will not affect the guarantee terms applicable at the time of your purchase.